As we had prepaid and our booking was non-refundable, we had to eat the cost of renting a car from another agency for that portion of our trip. We had never rented a car with such restrictions before. Considering Idaho was only an hour and a half away, we were quite astonished. Next, we found out we were not allowed to drive the car to Idaho, one of our intended destinations. Still, considering we had prepaid, we felt they should have held our car. Thankfully, a suitable car arrived in a bit over an hour. Their lot was empty and they said it could be hours or days. Nu Car said our only option was to wait indefinitely for another suitable car to arrive. Rate surcharges apply during peak periods.Jun 2022 We arrived (granted two hours and five minutes late) to find that the car we had prepaid for had been given to someone else. An additional daily surcharge may apply to renters under 25 years old. Renter must meet Budget age, driver and credit requirements. Offer may not be used in conjunction with any other discount number, coupon, promotion or offer and is subject to change without notice. Offer is subject to vehicle availability at the time of rental and may not be available on some rates at some times, including some online rates. Taxes, concession recovery fees, vehicle license recovery fee, and customer facility charges may apply and are extra. Offer valid for pick-up at all Budget Car Rental of Utah locations. Must show ID and proof of military status. Terms and Conditions: Enter promo code MIL15 for 15% off total time and mileage for military personnel. Present your military ID to receive 15% off your car rental in Utah. We salute all military personnel for their service.
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